Emergency room care * doctors, nurses, and other health professionals assess and treat life-threatening injuries or severe illness

Visit emergency department for life-threatening conditions or injuries such as:

• chest pain or abdominal pain
• fevers in infants younger than three months
• internal bleeding 
• major trauma
• mental health concerns
• numbness or weakness in arms or hands
• pregnancy-related emergencies
• seizures or stroke symptoms
• sexual assault
• shortness of breath

Bring to Emergency Department:

• Ontario Health card and another piece of photo ID
• children need birth certificate and Ontario Health Card
• current medications (including herbal remedies)

Patients are seen in order of need * emergency care is not provided on a first-come first-serve basis * wait depends on:

• urgency of care
• urgency care of others waiting, including those who arrive by ambulance
• how busy it is upon arrival

After assessment further tests may be necessary (e.g. X-rays or blood tests), or to be seen by a specialist

Wait times not given over the phone

Location: On the main level of HHCC – through the main entrance or the emergency entrance

Emergency Department Wait Times: https://www.headwatershealth.ca/Areas-of-Care/Emergency-Department/Emergency-Wait-Times/

Services and Programs:

• Mental Health