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Home and Community Care
356 Oxford St W
London, ON
N6H 1T3
London, ON
N6H 1T3
Toll-Free: 1-800-811-5146
Fax: 519-472-4045
Inquiries and Support: Daily 8am-8pm
Administration: Mon-Fri 8:30am-4pm
Administration: Mon-Fri 8:30am-4pm
Last Updated: Mar 19, 2024: Suggest an edit
Application
Call * no referral required for most services * referral through school for in-school services
Eligibility / Target Population
People of all ages who are facing the challenges of age, illness, injury, or disability
Fees
Covered by OHIP
Languages
English ; French
Language Notes
Availability of reception and services in French varies based on staffing * publications and interpretation services available upon request * French website
Area Served
South West Ontario
Accessibility
Wheelchair Accessible
Accessibility Note
Entrance off Oxford St
Description of Services
Access to health care support at home, at school, or in the community * care coordinators work with people in the community or leaving hospital to determine what help is needed and arrange for care * care is provided in community settings such as the home, school, residential facility or Home and Community Care Support Services community clinic * referral to other community services when appropriate
Services available to eligible patients may include:
Information and Referral - Visit thehealthline.ca for online access to Ontario health care information and services or call the telephone referral service at 310-2222 in English or 310-2272 in French
Services available to eligible patients may include:
- nursing
- nurse practitioner
- personal support
- physiotherapy or occupational therapy
- speech and language therapy
- social work
- nutrition and food counselling (dietitians)
- end-of-life care
- medical supplies and equipment (patient-specific supplies for Home and Community Care Support Services care, such as catheters, ostomy bags, or wound care supplies)
- access to long-term care homes
- access to supported living (adult day programs, supportive housing, retirement homes, and assisted living)
- health support in the school
- specialized services for people living with specific health conditions
- referral to other community supports
Information and Referral - Visit thehealthline.ca for online access to Ontario health care information and services or call the telephone referral service at 310-2222 in English or 310-2272 in French
- Community Nursing Clinics Nursing services for ambulatory patients at clinics located in the community
- Health Care Connect Refers people who do not have a doctor to a family health care provider who may be accepting new patients * once registered, program participants are assigned to a Care Connector employed by the Home and Community Care Support Services * Care Connectors work with family doctors and nurse practitioners who are accepting new patients
- In-Home Services Health care services to people in their own homes
- Information and Referral Provides information on health care services available in the community or in-home * assesses needs of new clients * Connects clients with health care resources
- Mental Health and Addictions School Program Assessments, interventions and support to students and families with mental health and or addiction issues * consultation to school staff in regards to mental health and/or addiction issues as appropriate
- Ontario Telehomecare Program 6 month telephone coaching, support and monitoring program patients with mild to moderate Chronic Obstructive Pulmonary Disease (COPD) and Congestive Heart Failure (CHF) * equipment provided (blood pressure, weigh scale, pulse oximeter and tablet) to report on health daily * weekly discussions with telehomecare nurse
- School Health Support Services Special health services for children who require medical or rehabilitative assistance to attend school, participate in school routines and receive instruction * services are provided within public, private or home-based schools
Services and Programs:
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Last Updated: Mar 19, 2024: Suggest an edit