COVID-19 Updates

COVID-19 Service Change: Offices closed to the public until further notice. Call Veteran's Affairs Canada through the My VAC Account secure messaging or by calling 1-866-522-2122.

Please visit Information for Veterans or Remembrance Activities to learn more about the effects of this pandemic on VAC services.

Veterans Independence Program (VIP)

417 Exeter Rd
London, ON
N6E 2Z3
Toll-Free: 1-866-522-2122
French: 1-866-522-2022
iconPath Mon-Fri 8:30am-4:30pm
Last Updated: Jun 27, 2023: Suggest an edit


Call, meet with counsellor or visit website for forms and detailed information * services provided in veterans homes and at office locations

Eligibility / Target Population

Armed forces and Merchant Navy veterans (WW1, WW2, Korea War) * former and in certain cases, current members of Canadian Forces (including Special Duty areas and peacekeeping) * allied veterans who lived in Canada prior to periods of war * certain civilians who are entitled because of their war time services * former/serving members of RCMP * some survivors and dependents eligible




English ; French

Language Notes

French publications and website * French through the national toll-free number

Area Served

London, Brant, Essex, Huron, Middlesex, Oxford, Norfolk, and Perth


W_wheelchair.gif Wheelchair Accessible

Description of Services

Offers a variety of services that assist eligible persons to remain healthy and independent in their own homes

Assists with the costs of certain services such as:
  • grounds maintenance
  • housekeeping
  • nutrition services such as Meals on Wheels
  • health and support services
  • transportation services
  • care services such as nursing or personal assistance
  • home adaptations
  • ambulatory health care to services outside the home
Last Updated: Jun 27, 2023: Suggest an edit