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TransHelp - Peel Specialized Public Transit
3190 Mavis Rd
Mississauga, ON
L5C 1T9
Mississauga, ON
L5C 1T9
Customer Service: 905-791-1015 ext 2
Toll-Free: 1-888-919-7800
Fax: 905-277-5864
Daily: 6am-1am (except statutory holidays) * Call Centre: Daily 8am-12midnight * Admin Office Mon-Fri 8:30am-4:30pm
Last Updated: Feb 10, 2026: Suggest an edit
Application
•One-way trip costs $3.75
•Return trip costs $7.50
•New passengers must prepay a minimum of $37.50 to open an account
•A monthly pass, which provides unlimited travel within that month, costs $124
•Return trip costs $7.50
•New passengers must prepay a minimum of $37.50 to open an account
•A monthly pass, which provides unlimited travel within that month, costs $124
Eligibility / Target Population
To qualify for TransHelp, you must: 1. Live in Peel (Brampton, Caledon or Mississauga).2. Are living with a permanent or temporary disability that’s defined by the Ontario Human Rights Code. This includes — but isn’t limited to — a visual, physical, sensory, cognitive or mental health disability that a healthcare professional has confirmed. 3. Have a disability that sometimes or always stops you from using conventional public transit such as Brampton Transit or MiWay
Fees
For service
Contacts
Lita D'Costa - (Acting) Supervisor, Client Services
905-791-1015 ext 6451 * lita.d'costa@peelregion.ca
905-791-1015 ext 6451 * lita.d'costa@peelregion.ca
Languages
English
Area Served
Peel Region
Accessibility
Wheelchair Accessible
Description of Services
Specialized public transit for eligible residents in
Brampton, Caledon and Mississauga. This door-to-door service is called
TransHelp
You may be eligible for TransHelp if you experience a barrier to using conventional public transit (such as Brampton Transit or MiWay) due to your physical, cognitive, visual, sensory or mental health disability
TransHelp is a shared ride service - the same as conventional public transit, light rail or train
Passengers pay the same fare as conventional public transit; however, payments are made in advance
TransHelp passengers are encouraged to use wheelchairs/scooters that comply with CSA standard. These wheelchairs, scooters and walkers are required to meet a specific size, weight and safety guideline
Taxi Scrip, a subsidized taxi service, is also available to TransHelp passengers
You may be eligible for TransHelp if you experience a barrier to using conventional public transit (such as Brampton Transit or MiWay) due to your physical, cognitive, visual, sensory or mental health disability
TransHelp is a shared ride service - the same as conventional public transit, light rail or train
Passengers pay the same fare as conventional public transit; however, payments are made in advance
TransHelp passengers are encouraged to use wheelchairs/scooters that comply with CSA standard. These wheelchairs, scooters and walkers are required to meet a specific size, weight and safety guideline
Taxi Scrip, a subsidized taxi service, is also available to TransHelp passengers
Last Updated: Feb 10, 2026: Suggest an edit
