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Helpline - 24 Hour Personal Emergency Response Service

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230 Alder St
Sudbury, ON
P3C 4J2
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705-523-7000
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Toll-Free: 1-800-667-8019
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Fax: 1-877-962-7329
iconPath Daily 24 hours
Administration: Mon-Fri 8am-4:30pm
Last Updated: Apr 16, 2025: Suggest an edit

Application

Call * no referral required

Fees

Installation and monthly fee

Executives

Gord Turner - Vice President, Sales and Operations

Languages

English

Language Notes

Interpretation available upon request

Area Served

Northeastern Ontario

Description of Services

Personal emergency response service allows individuals to live in their home as long as possible while feeling safe and secure and to call for assistance at the press of a medical help button * optional auto fall detection pendant also available
  • offers an emergency response button that can be worn on the wrist or neck with optional auto fall detection pendant
  • provides contact with certified professional call taker when button is activated, 24 hours a day, 365 days a year
  • assesses weather individual needs professional help, friends or family and sends the appropriate help
  • home phone line not required


Mobile GPS products:
  • 4G/LTE mobile Personal Help Button with 2-way voice and built in GPS location services - works anywhere in Canada
  • helpline GPS Watch (lockable on the wrist) with geo-fence capabilities for those with dementia or who wander


Installation Options:
  • installation completed by a technician who comes to the home, sets up the system and demonstrates its use
  • optional self installation
  • bilingual operators always available
  • no long term contracts or cancellation fees on all products


Provider is based in Sudbury but services Northeastern Ontario

Services and Programs:

Last Updated: Apr 16, 2025: Suggest an edit
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