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Mackenzie Helps Program
10 Trench St
Richmond Hill, ON
L4C 4Z3
Richmond Hill, ON
L4C 4Z3
905-883-1212 ext 7999
Call 911 in emergencies
Fax: 905-883-2293
Daily 24 hours
Last Updated: Nov 21, 2025: Suggest an edit
Application
Care Navigators assess patients while they are still in hospital
Eligibility / Target Population
Patients must live within service boundaries and assessed by Care Navigator to determine eligibility
Languages
English
Language Notes
Interpretation services may be requested
Area Served
Vaughan and Richmond Hill and surrounding areas
Description of Services
A 16-week program that assists individuals to transition home when you are discharged from Mackenzie Health
- offers direct care services based on the assessed requirements for each patient, which might include a personal support worker (PSW), and rehabilitation supports such as physiotherapy and occupational therapy, and caregiver support/relief as required (social worker)
- Care Navigators oversee each patient's transition plan and recovery after discharge from the hospital * community support services may include transportation, meal on wheels, coordination with the patient's family physician, setting up safe and appropriate in-home care
Last Updated: Nov 21, 2025: Suggest an edit
