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Resettlement Assistance Program (RAP)

343 Dundas St
Fax: 519-660-6168
iconPath Mon-Fri 8:30am-4:30pm
Last Updated: Mar 29, 2023: Suggest an edit


Call or drop in * reception will put visitors in contact with the next available settlement counsellor or intake worker

Eligibility / Target Population

Government assisted refugees




Tam Dam - Resettlement Assistance Program Manager
519-432-1133 ext 225 *


English ; French ; Many other languages

Language Notes

Interpretation may be available upon request

Area Served

London and area


W_wheelchair.gif Wheelchair Accessible

Description of Services

Assists newly arrived Government Assisted Refugees with the resettlement process * provides support and essential services for the immediate needs of refugees destined to London and transferees during their first 6 weeks 

  • temporary accommodations with meals and 24-hour supervision for up to 15 days including orientation and training on household facilities and fire evacuation plans 
  • needs assessments
  • individual assessments
  • application for mandatory federal or provincial documents
  • orientation and information training
  • supportive counseling
  • school registration for children and LINC classes for adults
  • support securing permanent accommodation including assistance with searching for, viewing, selecting, and moving into permanent accommodations
  • referrals and community connections

Enhanced Life Skills Support - Practical one-on-one support including orientation in clients' language on variety of topics, such as federal and provincial programs and services, health care issues, managing money, education system, family life, employment referrals to community services

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Last Updated: Mar 29, 2023: Suggest an edit